Home About Us Contact Us Customer Service My Account Shopping Cart CHECK OUT

Find a Product Link to Us!
Help Desk

Welcome to our Help Desk. Here you will find access to our various FAQs, and help desk features. Please, if at any time you are unable to find what you are looking for, feel free to contact us and ask.

Select a Support Area: I want to...

Submit an inquiry to the helpdesk.
For best service, please make sure that BEFORE you call us, you have submitted a help ticket.


Create Help Ticket

Our Help Desk System is the quickest and most efficient way for you to get in touch with our company. It allows us to track your support query and send it to the correct person, while at the same time watching over our technicians to insure quality service. If possible, please utilize this system for all inquiries.

Or send an E-mail to help@croutpost.com. It will be automatically converted into a help ticket.


Contact the Costa Rican Outpost

Are you looking for specific information, or have an inquiry that requires immediate attention? Our full contact information including our corporate phone numbers and the addresses to our offices can be found on this page.


FAQs

Some commonly asked questions may be found here.


View Help Desk Ticket & Thread

Through our automated help desk, you can view responses made to your tickets and post replies to them. If your problem is solved you can also close the ticket so that there are no more replies made to it.


Submit Product Question Form

Do you have a question regarding one of more of our products? This easy to use form will direct it to the appropriate technicians. Please, no general order inquiries. Product questions, comments and suggestions only. All order inquires sent using this form will be redirected to our support dept. This may delay processing.


Retrieve Lost Ticket Code

If you are trying to access a ticket you've created in our automatic help desk system and cannot find your login code, use this from to enter your E-mail address and have your login information sent there. Please only enter the E-mail address that you used when you originally created your ticket, any other address will not work correctly. Your code will be E-mailed to you automatically once the correct address is entered.
 
Official PayPal Seal

Home | Customer Service | Contact Us | About Us | Wholesalers
Privacy Policy | Legal Issues

Affiliate Program by Managed Affiliate Programs
Site Contents ©2003 The Costa Rican Outpost. All Rights Reserved.